The course will run from Sunday 7 April 2024 at 6pm to Wednesday 10 April 2024 at 2pm

Registrations for the 2024 will be opened in early 2024.

  • Courtney Telega (Accru, Hobart)

This course runs for 3 days from Sunday evening at 6:30pm to Wednesday 2pm. Each day is scheduled to run from 9am to approximately 10pm with breaks during the day (totaling approximately 3 hours).


The course is held at the conference centre at Penrith Panthers in outer Western Sydney. Buses will transfer participants to and from Sydney Airport (Sydney Participants should make their own way to Panthers). Details of the timing of bus transfers will be provided in the information sent to participants. Accommodation is at the Mercure Hotel attached to Penrith Panthers.


The course is designed for team members with approximately 3-4 years’ experience.

  1. Development of interpersonal and soft skills
  2. Examine the role and responsibilities of a BAS senior
  3. Identify the working style  of the participant and tips for working with others
  4. Understand the fundamentals of networking and business development
  5. Gaining exposure to various “real-life” scenarios through group role play (with feedback) including:
  • Interviewing a potential new client
  • creating and presenting a proposal
  • managing a fee dispute
  • providing various accounting and tax advice
  1. Exploring the forces of change on the accounting profession
  2. Identify possible personal and firm improvement opportunities

The course covers a variety of subjects which are discussed under the following general headings.

  • Business plans – introduction to Strategic Planning, Continuous Improvement and Business Plan implementation
  • Client service – developing relationships with clients based on trust, empathy, commercial knowledge and technical competence
  • Client focus – using continuous improvement techniques and performance standards to exceed client expectations and generate fee income
  • Career planning – integrating personal goals, life balance and business goals to plan for a rewarding career.

A formal assessment is not completed on each participant. However, where weaknesses are noted, participants are advised and in extreme cases this is fed back to firms, to address the weakness.

All subjects are presented in a discussion group format. There are a few syndicate workshops, but most of the time is spent exploring new ideas within a group environment.


Dress is casual.


2024 course: $TBC
2023 course: $2,650
2022 course: Course not held
2021 course: $1,900 (held virtually)
2020 course: Course not held
2019 course: $2,640

Fees include tuition, travel to Sydney, accommodation (twin share), all meals, and are GST exclusive. For more information click here.

Training Course fees include tuition, travel to Sydney, accommodation (twin share), all meals, and are GST inclusive. For more information click here.

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