Wednesday 10 April 2024 at 6pm to Saturday 13 April 2024 at 4:00pm

Registrations for the 2024 courses will be opened in early 2024.

  • Shaun Madders (Spry Roughley – Parramatta)
  • With various external presenters:
    • Team Focus
    • Warwick Carell
    • Greg O’Brien

This course runs for 3 days from Wednesday evening at 6pm to Saturday at approximately 1pm. Each day is scheduled to run from 9am to approximately 10pm with breaks during the day (totaling approximately 3 hours).


The course is held at the conference centre at Penrith Panthers in outer Western Sydney. Buses will transfer participants to and from Sydney Airport (Sydney Participants should make their own way to Panthers). Details of the timing of bus transfers will be provided in the information sent to participants. Accommodation is at the Mercure Hotel attached to Penrith Panthers.


Attendees of this course will be qualified and be in charge of the field work for an audit, business services or other assignments, reporting directly to a Partner or Manager. They will also be the key liaison representative of the firm with the client. They will generally be at Supervisor level.

Attendees may also be in other professional areas of the firm (e.g. tax, insolvency, wealth management) and in administrative areas of the firm.


The aim of this course is to assist candidates in developing their supervisory skills.


This course covers a variety of subjects which are discussed under the following general headings:

  • Team Dynamics – REACH Personality profiling, team leading, communication, motivation, reward and recognition, ownership and commitment, involvement
  • Problem-solving techniques – brainstorming, mind-mapping, now-where-how
  • Client & People development techniques – understanding client needs, relationship building, being a facilitator rather than an expert
  • Appraisals, coaching and mentoring – how to be effective

The sessions include group discussions and projects, and exercises to put the necessary skills into practice. Some exercises are conducted outdoors.


The course is conducted by a course leader who co-ordinates all sessions, both presenting and facilitating modules, which are presented by specialist external presenters.  This is to facilitate maximum benefit of continuity, to promote exchange of ideas, and maximise the benefit each attendee gains from the course.

No formal assessment is prepared for each participant. We consider that this enables participants to be more open in their discussions, in a ‘safe’ environment.

The performance of each attendee is monitored by the course leader. However, where significant issues are noted, participants are advised and in extreme cases this is fed back to their firm, to address any issues.


Dress is casual.


2024 course: $TBC
2023 course: $2,650
2022 course: Course not held
2021 course: $1,900 (held virtually)
2020 course: Course not held
2019 course: $2,640

Fees include tuition, travel to Sydney, accommodation (twin share), all meals, and are GST exclusive. For more information click here.

Training Course fees include tuition, travel to Sydney, accommodation (twin share), all meals, and are GST inclusive. For more information click here.

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